Terms of Service

Last updated: August 5, 2026

These Terms of Service govern your use of the SIENNE website and your purchases from SIENNE. By using this site or placing an order, you agree to these terms, our Privacy Policy, Shipping Policy, and Refund Policy.

Online store

You must be legally able to enter into a binding agreement in your jurisdiction to make a purchase. You agree to provide accurate, current, and complete account, billing, and shipping information.

Products and availability

We work to display product descriptions, colors, photographs, pricing, and availability accurately. Screen settings, lighting, natural material variation, and manufacturing tolerances may cause reasonable differences. We may limit quantities, correct errors, update information, or discontinue a product when permitted by law.

Orders and payment

Submitting an order is an offer to purchase. SIENNE may accept, decline, or cancel an order for reasons including suspected fraud, pricing or inventory errors, payment problems, or shipping limitations. If we cancel a paid order, the applicable amount will be refunded. Prices, discounts, taxes, and shipping charges are shown at checkout.

Shipping, returns, and refunds

Shipping estimates, return eligibility, and refund procedures are described in the Shipping Policy and Refund Policy, which form part of these terms.

Acceptable use

You may not misuse the site, interfere with its security or operation, introduce malicious code, scrape or copy content without permission, impersonate another person, or use the site for unlawful activity.

Intellectual property

The SIENNE name, branding, site design, copy, graphics, and other original content are owned by or licensed to SIENNE and may not be reproduced or commercially exploited without written permission.

Reviews and submissions

If you voluntarily submit a review, photo, video, or other content, you confirm that you own or control the necessary rights and that the content is truthful and lawful. You grant SIENNE a non-exclusive, worldwide, royalty-free license to use, reproduce, edit, publish, and display that submission in connection with the business and its marketing, subject to applicable law.

Third-party services

The site may rely on third-party platforms, payment processors, carriers, or links. Their services are governed by their own terms and policies, and SIENNE is not responsible for third-party sites or services beyond what applicable law requires.

Disclaimers and liability

To the fullest extent permitted by law, the site and its content are provided “as is” and “as available.” SIENNE does not exclude or limit liability that cannot legally be excluded. For claims that may lawfully be limited, SIENNE’s aggregate liability will not exceed the amount paid for the product giving rise to the claim.

Indemnification

To the extent permitted by law, you agree to indemnify SIENNE from third-party claims caused by your unlawful misuse of the site or violation of these terms.

Governing law

These terms are governed by the laws of the State of California, without depriving consumers of mandatory protections available under the laws that apply to them.

Changes and contact

We may update these terms by posting the revised version with a new effective date. Questions may be sent to solenashop1@outlook.com.